Paid professional access
When you need a person rather than a comparison table
Some questions are about you specifically — your medication, your history, what you already take. Those need someone registered and accountable, and they usually take fifteen minutes.
- From
- £24
- Typical length
- 15–30 minutes
- Format
- Video or phone
Free, unlimited
The Candour assistant
Can
- Explain what an ingredient is and what it is commonly used for
- Compare two products on cost, format and label detail
- Find a cheaper, plant-based or simpler alternative
- Help you write down questions to take to a professional
Cannot
- Tell you whether something is safe or suitable for you
- Consider your medication, medical history or test results
- Diagnose anything, or tell you to start or stop anything
From £24
A registered professional
Can
- Look at your actual medication list and flag interactions
- Say whether a product is a sensible fit for your circumstances
- Tell you when a supplement is not the answer, which is often
- Write to your GP if something needs following up
Cannot
- Prescribe outside their scope of practice
- Replace urgent or emergency care
Book a consultation
Choose who you would like to speak to
Everyone here holds a current registration with the relevant body. Bring a photo of anything you already take — it saves most of the appointment.